I don’t usually write about my work, mostly because I don’t want anyone to think that I think I speak on behalf of my employer when I’m blogging. I don’t; let me put this clearly: all opinions, past and present, are my own, and not the position of my employer or any former or future employer, except by sheer coincidence.

But here’s the thing: I want to write more, and 90% of the things I want to write are either about family stuff–which, by the time I’m about to hit the “Post” button, I realize it might be too personal to pass consent muster with my better half or my kid–or work stuff, because that’s where I spend the great majority of my cycles that aren’t about sleeping or being angry about the current presidential administration.

So to heck with it, I’m going to talk about my work, because it’s exciting.

The company I work for is called Coveo, and we build a suite of relevance tools. The foundation of it is an outstanding index with best-in-class connectors so that you can index pretty much any type of content in pretty much any type of document repository. Native support for permissions, great analytics, optimization tools, deep integration with other platforms like Sitecore, Salesforce, and ServiceNow. And amazing ML tools to do intelligent results boosting, query suggestions, and document suggestions. Want to do something similar to Amazon’s “customers who looked at this were also interested in…” feature without writing a line of code? We can do that for you.

I used to be a solution specialist, helping build and iterate on implementations for clients. I did it for two years, and had enough projects under my belt that I’d be willing to guess that if you’ve spent much time on the web, there’s a reasonable chance you’ve come across one of my projects. Since I don’t know off the top of my head which customers I’m allowed to name, I’ll leave it at that.

But a couple of years ago, I moved from implementations to training, and it’s been a blast. I’ve always enjoyed living on that tangent point between people and technology, and as much as it was great doing the fishing, as it were, it’s been even more rewarding teaching our customers and SI partners how to fish. Great people, doing great things.

And in a few weeks, for the third year in a row, I’ll be flying down to SF for our annual customer+partner conference, Coveo Impact, and I’ll be leading 9 hours of interactive workshops which take the content that we’ve already published in our LMS to the next level.

I was inspired to write this because there was something I wanted to demo, and it was just a bit custom, so I knew I’d need to build on our Javascript Search UI framework (JSUI). This feature I wanted to build was an extension to our standard analytics which is built into the JSUI, so I built a new scaffold with yo coveo (the NPM package to do this with Yeoman is generator-coveo), poked around at our documentation on GitHub, and using the “Hello World” template component that comes with the scaffold, I had my new feature written in something like 30 minutes.

Now I can talk about this custom possibility at my workshop, and when I’ve gotten the crowd all excited, I can take the cake out of the oven fully baked, and show off how simply some very interesting changes can be made.

So if you are (or your employer is) a Coveo customer and you’ve been thinking about coming to Impact at the end of May, please do, and sign up for the workshops. I’d love to see you there!

And if you’re not a customer, but this is intriguing to you, let me know. We’re a growing company, and while most of our technical hiring is happening in Quebec, there are a lot of opportunities in other areas such as Customer Success and my team, Education Services. And of course, if this sounds like something you might want to use in your environment or integrate into your applications, let me know that as well. I’d be happy to talk you through what we can do.